An administrator can sort staff into Staff Groups. This allows the admin to assign an Issue to anyone within a Staff Group, rather than an individual. For example, you might assign a registration Issue to the Staff Group associated with registration.

To create a new Group:

1. On the Event Dashboard, click Groups
2. Create a New Group - unlimited amount of Groups can be created

Staff Roles

Staff are the organizers and volunteers at your event who can be assigned issues. Managers can create Pings, Issues, and view all data. Staff can only view and respond to Issues that are assigned to them. 

To assign Staff Roles and Groups:

1. On the Event Dashboard, click Roles.

2. Select the Group for the staff member
3. Select the dropdown Role for the staff member

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